Thank you for shopping with [Mrikanda fashions]. We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our return and exchange policy below.
1. Eligibility for Return
We accept returns under the following conditions:
- The product must be unused, unworn, unwashed, and in original condition.
- All original tags, labels, and packaging must be intact.
- The return request must be initiated within [7] days of receiving the product.
- The product must not be customized, stitched, or altered in any way.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Sarees/Lehengas that have been customized or tailored
- Items purchased on sale or during promotions (unless defective)
- Blouses and innerwear (for hygiene reasons)
2. Return Process
To initiate a return:
- Email us at [mrikandafashion2025@gmail.com] or WhatsApp at [7398673691] within the return period.
- Mention your Order ID, reason for return, and attach clear images of the product (if defective/damaged).
- Once approved, we will guide you to send the item back.
- The product must reach us within [5] days of return approval.
Note: For self-shipping, please pack the item securely and use a trackable courier service. We are not responsible for items lost in transit.
3. Refunds
- Refunds will be processed only after the returned product passes our quality check.
- Once approved, the refund will be processed to your original payment method within [5-7] business days.
- In case of Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.
Refund Deductions (if applicable):
- Shipping charges are non-refundable.
- Return shipping charges (if not covered by us) may be deducted.
4. Exchanges
We offer exchanges if:
- The product you received is defective or damaged.
- You need a different color or design (subject to availability).
To request an exchange, follow the same return steps. If the desired product is unavailable, we’ll offer a full refund or store credit.
5. Damaged or Incorrect Product
If you receive a damaged or wrong product:
- Contact us within 24 hours of delivery with unboxing video and images.
- We will arrange a pickup and send a replacement or process a full refund.
6. Cancellation Policy
- Orders can be canceled within 2 hours of placing them.
- Once dispatched, cancellations are not possible.
- Refunds for canceled orders will be processed in 3–5 working days.
7. Contact Us
For any questions or support regarding returns or exchanges, reach out to us:
[Mrikanda Fashions]
📧 Email: [mrikandafashion2025@gmail.com]
📞 Phone: [9453652834]
🌐 Website: [mrikandafashions.com]